Virgin Limited Edition. A case of Consultancy and 5 year strategic roadmap with unlimited potential
Virgin is one of the most exciting brands in the world, with a reputation for excellence across its diverse businesses. Virgin Limited Edition is an award-winning collection of unique retreats, chosen for their luxury and beautiful locations.Their portfolio of properties span the remotest corners of the globe, but their elite clientele expect the very best service in all areas, regardless of location. Virgin needed an IT partner whose service standards matched up to their own.
Virgin Limited Edition had made the transition to a fully cloud based solution in 2006, but the company’s rapid growth meant that by 2012 it’s IT infrastructure was struggling to cope with the increasing numbers of employees and locations. They had to find a partner who could take the stress away – manage the constant upgrades and routine maintenance, so that their internal team could concentrate on the bigger picture.
Satisfied that our service would exceed their high expectations, Virgin Limited Edition migrated its IT to a fully managed solution based on AtriaCompute.
The transition from the old cloud platform to AtriaCompute was seamless. We used our existing MPLS network links to eliminate any disruption and were even able to deliver performance improvements during the transition.
Our AtriaCapture (BaaS) and AtriaRecover (RaaS) services give Virgin Limited Edition complete confidence that all of its data is secure and stored at our multiple Tier 3 data centres. And our 24 hour monitoring, management and 4* SDI certified Service Desk offers full support regardless of location or timezones.
‘Having Virgin Limited Edition on our AtriaCompute cloud platform is a statement of confidence. It shows that the market will move to the cloud with the right partner.’ George Georgiou, Sales Director, TIG
The outcomes and benefits
- The ability to scale up or down as the business grows
- A fully integrated global network and cloud platform
- Guaranteed business continuity and security
- A ‘one stop shop’ offering full management of the IT life-cycle
- The creation of a future proof IT roadmap
- VIP support 24 hours a day, every day of the year
The extra mile
It’s critical for Virgin Limited Edition to have all their core systems fully supported and managed, so we’ve mapped out a comprehensive support solution for each of their sites and users.
And we’ve worked closely with their Group Technology Controller to put together a 5-year strategic IT roadmap proposing further solutions to increase efficiency and reduce costs in the future.
‘This solution gives us scale and flexibility as our business grows, supported by excellent service from TIG’s team.’ Craig Webb, Group Technology Controller, Virgin Limited Edition
Find out how TIG can transform your business:
T: +44 (0)208 371 6450