When businesses engage in transformational decision making, they have to be careful how they plan their moves. A business can lose its flexibility if it makes too many assumptions and this rigidity makes it slow-footed. Sometimes this can mean the business fails to adapt to an unexpected outside event, or it misses an opportunity that comes along.
Circumstances Will Change Your Transformation Needs
A good transformation initiative isn’t just a road map that you stick to blindly. It should also focus on expanding how your business thinks and what your business sees. Stick to the road with blind faith, and you won’t see the wreck right in front of you, or the detour that saves you time. You’re changing your business to fit different sets of circumstances, and to have different sets of capabilities. Yet the circumstances around it – the industry picture, technology use, customer expectations, resourcing, cost structures – will all change along the way.
How do you stay flexible while still following a plan? That’s hard enough individually, let alone managing an organisation through it. To do this, you need to leave room for your technological abilities to expand, you need to build a culture of data fluency and anticipatory response, and you need to ensure you can communicate openly about goals and the paths that get you there.
1: Plan for tomorrow’s technology.
Today’s best tools don’t mean anything if they can’t continue to evolve into the future. Whatever you build has to be able to change to accommodate future technology – both technology you can predict and technology you can’t. This includes leaving flexibility to expand into tomorrow’s security needs.
If some of your data isn’t useful now, but you think you may need it in the future, assign it a place to reside where you can quickly get it into working shape. Many businesses are caught during migrations with corrupted data, data that has to be cleaned up in the migration, with duplicated data…the list of pitfalls goes on and on.
Choose tools that are at the forefront of your organisation’s needs today. Elements that handle device security both on-premises and off-premises are a must. Access rights must be controlled, and updates to devices centrally managed. For this, look to suites that combine tools such as Enterprise Mobility + Security, Azure Directory, and Operations Management Suite.
2: Build a data fluent culture.
The world increasingly relies on data fluency. Every level of an organisation should know how data affects their role. They should know what their responsibilities to data are, and how these responsibilities impact other departments.
Connectivity from anywhere is crucial, this means tying elements of your business to cloud platforms so that they can be accessed at any time. This also means implementing tools like Enterprise Mobility + Security in order to manage access rights by individual and by device, and to wipe devices that have been lost or stolen.
Management can create a culture of data fluency. It’s not something that happens overnight, but by pursuing it, you can create a business that starts looking at its various roles and communicating in a way that anticipates and responds to both internal needs and needs of the industry much faster.
3. Establish accountability practises.
This means documentation. What happens if your executive structure is shaken up? Or your CIO gets a better offer? Even a manager leaving can create a delay in one department that ripples to others.
You need to be able to step people into roles while minimising the time taken to get that role back up to speed. Documenting goals, steps in projects, problems and how they were solved – it’s all necessary to be able to continue progressing forward. Not only this, but it prevents you from falling back.
When you can look and see what steps were taken, or where something was overlooked, you have a foundation that prevents any element from collapsing. Without that foundation, half the work in the event of an emergency is figuring out what was done in the first place.
Utilise transformational services to aid you in learning how to implement these focuses. Without them, you can falter. By consulting experts who can approach with an objective view and have experience in transformational decision making, you can anticipate oversights and future proof your organisation’s transformation.
If you’d like to make changes to improve your future business outlook, contact us.