Frontier Economics

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Frontier Economics. Joined up global communications.

Frontier Economics blends economics with innovative thinking, hard analysis and common sense. As a microeconomics consultancy they provide advice to public and private sector clients on policy and business strategy.

They need to stay ahead of technology. And that means being able to communicate from anywhere, at any time, from any device. With our help they have connected their offices globally with one seamless user experience.

The challenge

Despite having offices across Europe and Australia, only their London base had the communication capabilities they needed. The business needed all of their employees and clients to have a common user experience. They also needed to be able to offer local numbers for conference calls regardless of location.

Having worked with TIG before, Andrew Soper, Head of IT, Frontier Economics, approached us for help. We first reviewed their business objectives as part of a larger technology transformation process.

We made sure we fully understood their requirements and the impact this project would have on the planned MPLS implementation. In tandem with the MPLS project, we upgraded the London office to the latest version of Lync Server, which allowed the platform to be extended out to the other global locations, including Cologne and Madrid.

‘With our help they’ve connected their offices globally with one seamless user experience.’

The outcome and benefits

  • The single global communications and collaboration platform has reduced the pressure on their small IT team
  • Real-time communication and collaboration
  • Increase productivity –they now know the availability of team members in different parts of the world
  • Flexibility and cost savings from online video meeting options
  • Cost-saving through SIP lines rather than traditional PSTN

The extra mile

As part of TIG’s value added experience, we helped Frontier Economics review the benefits of different SIP providers and select the best-fit. This significantly reduced the cost of outbound calls.

Frontier Economics are now able to scale the provisioning of country-specific phone numbers quickly and flexibly as required and now use local conference call numbers.

And with Survival Branch Appliances (SBA) the platform is now able to cope with any changes in the business or a system failure.

Find out how TIG can transform your business:
T: +44 (0)208 371 6450


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